Privacy Policy

Last updated: January 2, 2025

1. Introduction

FetchInvoices ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice generation API service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (stored securely using industry-standard hashing)

Invoice Data

When you use our API, we process the data you submit to generate invoices, which may include:

  • Business names and addresses
  • Customer names and addresses
  • Invoice items, quantities, and prices
  • Tax information
  • Custom logos and branding

Usage Data

We automatically collect certain information about your use of the Service:

  • API request logs (timestamps, endpoints accessed)
  • Invoice generation counts
  • IP addresses

3. Payment Processing

Stripe Payment Processing

We use Stripe as our payment processor for all subscription billing. When you subscribe to a paid plan, your payment information is collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

Information shared with Stripe includes:

  • Your email address
  • Billing address (if provided)
  • Payment card details (processed directly by Stripe)
  • Transaction amounts and subscription details

Stripe's collection and use of your information is governed by their privacy policy, available at stripe.com/privacy. Stripe is PCI-DSS Level 1 certified, the highest level of certification in the payments industry.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your invoice generation requests
  • Manage your account and subscription
  • Send you important service updates and notifications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Stripe: For payment processing (as described above)
  • Service providers: Who assist us in operating our Service (hosting, analytics)
  • Legal authorities: When required by law or to protect our rights

6. Data Retention

We retain your account information for as long as your account is active. Generated invoices and associated data are retained for 90 days by default, after which they may be automatically deleted. You can request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@fetchinvoices.com.

9. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies or tracking pixels.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: